Maintenance and technical support
Maintenance and technical support for management and accounting systems beyond the completion of the implementation project or the warranty service period.
Maintenance and technical support include:
01
Delivery of updates and migration to new system versions
02
Error protection and restoration of system functionalities according to SLA
03
Prompt hotline consultation
04
Methodological support on system usage
05
System refinement and adaptation
06
System usage audit
07
Update of instructions and operating regulations
Maintenance and technical support include:
A technical support specialist will be assigned to your enterprise, ready to promptly address and resolve your inquiries.
We provide support at three levels: business analysis, programming and vending.
No need to interact with programmers - Business analysts, well proficient in both software and the specific domain, are working for you.
Our consultants are well-versed in Ukrainian accounting and tax legislation, as well as IFRS.
We are ready to offer you personalized maintenance service.
Our services come with a fixed price, enabling effective budget planning.
Other services
IT consulting
We provide expert guidance and recommendations for the successful implementation and ongoing use of business management automation systems.
Business Management Automation
Implementation of comprehensive ERP systems, as well as standalone solutions, enabling the automation of specific areas of enterprise activity.
IT-project Technical Supervision
We provide project technical supervision tailored to your needs. From defining technical requirements to overseeing the implementation phase. We collaborate with service providers, set and maintain quality standards, and ensure the quality of work.
We ensure the smooth operation of information systems, customizing their functionality to meet your business needs, and ensuring compliance with Ukrainian legal requirements.