- Program Hub
- No-code Designer
- Freedom UI Designer
- Process Automation
- Integrations
- Mobile App
- Scalability
- AI/ML Tools
- Ready Templates and Applications


- 360° Customer View
- Lead Management Processes
- Personalized Communications
- AI Technologies
- Flexible Segmentation
- Web Tracking
- Trigger Campaigns
- Email Marketing
- Omnichannel Capabilities
- Resource Management
- Marketing Analytics
- 360° Customer View
- Sales process automation
- Unified environment for all sales types
- Operational efficiency
- Orders and invoices
- Lead management
- Partner sales
- Field sales
- Sales analytics


- Omnichannel communications
- Contact center
- Unified service center
- ITSM solutions for business
- Creatio AI technologies
- Comprehensive customer profile
- Customer interaction management
- Single window operator
- Service analytics
- Self-service portal
- Chat bots
Thanks to the deep industry expertise of Creatio and partners, innovative business process management solutions have been developed for 24 different industries
- Customer lifecycle management, segmentation, and profitability analysis
- Sales management for both corporate and retail clients, emphasizing cross-selling
- Automation of front office operations, processing and maintenance of banking products
- Credit conveyor management
- Benchmark processes for customer acquisition and service
- Consolidation of customer information
- All channel sales management
- Project management and collaborative task organization
- Transparent document workflow and time management system
- Personnel management and employee performance monitoring
- Customer base segmentation based on various criteria
- Tracking customer purchasing and non-purchasing activities
- Implementation of loyalty programs: from setting up processing rules to analytics
- Management of personalized marketing campaigns
- Automation of the contact center and service request processing

- Managing the network of advertising platforms and relationships with owners and tenants
- Planning multi-channel campaigns
- Organization of work with contractors and performers, managing of procurement and material supplies
- Tools for organizing and conducting events
- Management of document flow, tasks and communication.

- Subscriber base management
- Retail and B2B sales management
- Unified catalog of telecommunication services and tariffs
- Management of connection points and sales outlets
- Subscriber service management
- Payment control and accounts receivable management

- Management of all sales channels, including field sales
- Relationship management with suppliers and retail points
- Warranty and post-warranty service management
- Management of product catalog, discounts, and mark-ups, supply management
- Management of marketing activities for promoting company products
- Automation of operational processes and business performance analysis

- Segmentation and categorization of the customer base
- Management of hospital sales and tenders
- Managing agreements with pharmacy chains
- Planning and supervising the work of medical and sales representatives
- Planning visits based on cyclical tasks
Mobile application for fieldwork

- Management of a real estate database, considering the specifics of developers and real estate agencies
- Real estate inventory gallery and listing operations
- Dynamic property selection based on specified parameters
- Processing inquiries for the purchase, sale, or rental of real estate.
- Management of agreements, contracts, invoices, and payments

- Processing requests for cargo transportation
- Management of vehicle accounting and monitoring of utilisation efficiency
- Optimal route planning taking into account necessary parameters
- Real-time monitoring of transport movement
- Managing complaints and claims












Terrasoft Creation – the future in business automation
Modern realities became a catalyst for the appearance of the Terrasoft Creatio platform. Its feature is that everyone can create unique applications to optimize the work of their enterprise. Due to its wide functionality, it also integrates well with existing systems, so there is no need to completely change the usual way of working.
Terrasoft Creatio: application features
Terrasoft Creation – is an intelligent platform for managing business processes. It allows you to integrate various functions of CRM and BPM systems, thanks to which you can optimize work. The platform is suitable not only for small and medium-sized businesses, but also for enterprises with a large base of active users and complex business processes.
Maidanchyk Creatio Terrasoft has proven itself effectively in such industries as banking and finance, retail, advertising and media, telecommunications, real estate and others. Its wide functionality allows you to create your own IT solutions and automate processes, interact with customers at various stages of marketing companies, manage sales, and manage internal and external services.
Terrasoft Creatio: key advantages of the solution
The Creatio Terrasoft platform is popular not only in the former CIS countries, it is also actively used by companies in Europe, Africa, Asia and North America. Its international recognition emphasizes belonging to Gartner’s Magic Quadrant. Also, according to the rating agency Forrest Wave, it belongs to the list of the best lead and information management systems.
Business automation with Terrasoft Creatio is fast and turns individual pieces of the puzzle into a whole system. If we talk specifically about the advantages of the platform, they can include:
- Cost. The platform offers customers an acceptable price for using a large segment of functions. Western counterparts cannot boast of such a loyal attitude towards connoisseurs of their work.
- Customization. Unlimited functionality allows you to customize the product as much as possible. And open APIs and support for standard protocols – integrate other crm systems for business.
- Low-code/no-code programming. Intuitive toolbar – this is the key to the success of Terrasoft Creatio. It allows you to quickly modify and expand the functionality of the platform without the help of IT specialists.
- Architecture. The program is built on the principle of microservices with the possibility of horizontal and vertical expansion. Terrasoft Creatio covers business automation systems, DBMS and the use of Open-source technologies.
- Service. The modern technology market is full of specialists who have the relevant knowledge and provide quality IT consulting. This is possible thanks to the fact that the platform uses the most popular programming languages and is accessible to everyone.
All the listed advantages of an innovative product can be evaluated only on your own example. Everyone has the opportunity to try Creatio Terrasoft.
It is important for the company to manage internal and external databases, monitor work with clients, and quickly respond to non-standard calls. Thanks to Terrasoft Creatio, even the most daring ideas will become a reality and help improve performance.

