From document chaos to knowledge automation and managed processes (Knowledge Work Automation)
Service companies sell knowledge and deliver it through documents. We will show you how to move from “folders and letters” to Knowledge Work Automation based on M-Files: metadata instead of folders, automated templates and workflows, dynamic access rights, and audit readiness. We will combine best practices for professional services (client files, project materials, controlled documents) with the latest KWA approach and provide a clear roadmap for implementation without a “big migration.”
Who will benefit
-CEO
-Managing partners,
-Practice and project managers,
-Operations and IT directors,
-Compliance and quality managers in consulting, audit/accounting, engineering, marketing, and creative agencies.
What we will cover:
What is Knowledge Work Automation and why is it important for professional services?
Why metadata is better than folders: one “version of truth,” fast search, dynamic access rights.
Three key use cases for professional services:
Client Document Management — “client files,” correspondence, external access;
Project Document Management — project materials, versions, deadlines;
Controlled Document Management — policies/procedures with full lifecycle control.
Document and process automation: templates, approval routes, tasks, SLA notifications.
Security and auditing by default: activity log, retention policy, publication control.
Client interaction: digital space for collaboration.
Integrations with Microsoft 365 (Outlook/Teams/SharePoint) and others.
M-Files Aino artificial intelligence: working with documents, storage, metadata extraction.
Quick start in 30–60 days without “major migration” of content: minimal metadata dictionary, 3 basic processes, pilot and scaling.
Speaker:
Oleksandr Khutornoy has over 20 years of experience in implementing management systems (ERP/BPM/ECM). He is currently actively implementing the M-Files partnership program at LITIKO and supporting new M-Files customers in Ukraine, using his experience in creating new solutions.
Organizer:
LITIKO — a resident of Diya.City, a leading IT integrator of electronic document management and business process automation systems with over 20 years of experience.
Date and time: October 09, 2025, starting at 11:00 a.m., duration 60 minutes.
Participation is free, but registration is required.
The webinar will be held in Ukrainian.
